1. Introduction
This Privacy Policy describes how ez8989 ("we", "us", "our") collects, uses, stores, and protects the personal information of players and visitors who access or use the ez8989 online gaming platform at ez8989.best (the "Platform"). It applies to all services available on the Platform, including but not limited to Tongits, Sabong, Color Game, Football Betting, PBA Betting, MMA Betting, and Jackpot Slots.
Ez8989 is committed to handling your personal information responsibly, in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering for or using the ez8989 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
Note: This Privacy Policy should be read together with the Terms and Conditions of ez8989. Both documents form part of your agreement with us when you use the Platform.
2. Data We Collect
Ez8989 collects personal information that is necessary to provide you with a safe, functional, and regulated gaming experience. The types of data we collect include the following:
2.1 Account Registration Data
- Full legal name
- Date of birth
- Philippine mobile number
- Email address
- Username and password (stored in encrypted form)
- Residential address
2.2 Identity Verification (KYC) Data
- Government-issued ID (PhilSys, passport, driver's licence, UMID, or equivalent)
- Selfie or photograph for identity confirmation
- Proof of address (if required for higher withdrawal tiers)
2.3 Financial Data
- GCash or Maya mobile wallet number
- Bank account details (for InstaPay / PESONet transfers)
- Visa/Mastercard card details (processed securely via certified payment gateways — ez8989 does not store full card numbers)
- Transaction history: deposit amounts, withdrawal requests, and dates
2.4 Gaming Activity Data
- Game sessions played, including game type, stakes, and results
- Bonus activations and wagering history
- Responsible gaming tool settings (deposit limits, cool-off status)
2.5 Technical & Device Data
- IP address and approximate location
- Device type, operating system, and browser
- Session timestamps and login history
- Cookies and similar tracking technologies (see Section 6)
| Data Category |
Examples |
Required? |
| Registration | Name, mobile, email | Mandatory |
| KYC / Identity | Government ID, selfie | Required for withdrawals |
| Financial | GCash number, bank details | Required for transactions |
| Gaming Activity | Bets, results, bonuses | Automatic (platform operation) |
| Technical | IP address, device info | Automatic (security) |
Ez8989 serves Filipino players from Baguio to Davao — your data stays private wherever you are.
3. How We Collect Your Data
Ez8989 collects your personal information through the following means:
- Direct input: When you complete the registration form, submit KYC documents, update your account profile, or contact our support team.
- Automated platform activity: When you log in, place bets, make deposits or withdrawals, or interact with any feature of the ez8989 Platform, certain technical data is recorded automatically.
- Payment processors: When you fund your account or request a withdrawal through GCash, Maya, InstaPay, PESONet, or card payment, the relevant payment service provider shares transaction confirmation details with us.
- Cookies and analytics tools: Ez8989 uses cookies and similar technologies to improve platform performance and user experience (see Section 6 for details).
- Third-party identity verification services: For KYC purposes, we may use licensed third-party verification providers to confirm the authenticity of the documents you submit. These providers are bound by strict confidentiality agreements.
4. How We Use Your Data
Ez8989 uses the personal data we collect for the following specific purposes:
- Account management: To create, verify, and maintain your ez8989 player account.
- Transaction processing: To securely process your deposits, withdrawals, and bonus transactions in Philippine Pesos (₱).
- Identity & age verification: To confirm that you are legally eligible to use the Platform and are at least 21 years of age.
- Fraud prevention and security: To detect and prevent unauthorised access, fraudulent transactions, multi-accounting, collusion, and other prohibited activities on the Platform.
- Regulatory compliance: To fulfil our obligations under applicable Philippine laws, including anti-money laundering (AML) requirements, and to respond to lawful requests from government agencies or courts.
- Customer support: To respond to your queries, resolve disputes, and improve the quality of our support services.
- Platform improvement: To analyse aggregated usage data and improve the design, performance, and game selection of the ez8989 Platform.
- Responsible gaming: To monitor gaming behaviour and proactively support players who may be at risk of problem gambling, in line with our Responsible Gaming commitments.
- Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only if you have consented to receive these. You can opt out at any time.
Important: Ez8989 does not use your personal data for automated decision-making or profiling that produces significant legal or financial effects on you without providing you the opportunity to request human review.
5. Sharing Your Data
Ez8989 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data may be shared only in the following limited and controlled circumstances:
5.1 Payment Service Providers
When you make a deposit or withdrawal, your payment details are shared with the relevant payment processor (e.g., GCash, Maya, BDO, BPI, Visa/Mastercard network) strictly to complete the transaction. These providers have their own privacy policies and are subject to their own data protection obligations.
5.2 Identity Verification Partners
Licensed KYC verification service providers may receive your identity documents solely for the purpose of confirming your eligibility to use the ez8989 Platform. They are contractually prohibited from using your data for any other purpose.
5.3 Legal & Regulatory Authorities
Ez8989 may disclose your personal information to government agencies, law enforcement bodies, or courts if we are legally required to do so under Philippine law, a court order, or a lawful regulatory directive. We will notify you of such disclosure whenever permitted by law.
5.4 Business Transfers
In the event that ez8989 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. You will be notified in advance of any such transfer and given the opportunity to object where permitted by applicable law.
6. Cookies & Tracking Technologies
Ez8989 uses cookies — small text files stored on your device — and similar technologies to make the Platform work properly, remember your preferences, and help us understand how players use the site so we can keep improving it.
6.1 Types of Cookies We Use
- Essential cookies: Required for the Platform to function. These enable you to log in, navigate between pages, and use core features. Disabling these will prevent the Platform from working properly.
- Performance cookies: Help us understand which pages are visited most often and how players move through the Platform, so we can identify areas for improvement. Data is collected in an aggregated, anonymised form.
- Functionality cookies: Remember your preferences — such as your preferred language or display settings — so you don't have to re-enter them every time you log in.
- Security cookies: Used to detect and prevent fraudulent login attempts, session hijacking, and other security threats to your ez8989 account.
6.2 Managing Cookies
You can control and delete cookies through your browser settings at any time. Please note that disabling non-essential cookies will not affect your access to core Platform features, but it may limit some personalisation options. Disabling essential cookies will prevent you from logging in and using the Platform.
From Cagayan de Oro to the capital — ez8989 keeps your personal data safe across the Philippines.
7. Data Retention
Ez8989 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations — typically a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations.
Specific data categories may be retained for different periods:
- Account and KYC data: Retained for the duration of your account plus a minimum of 5 years after closure.
- Transaction records: Retained for a minimum of 5 years for AML compliance and financial audit purposes.
- Gaming history: Retained for 2 years after account closure, unless a longer period is required for a pending dispute or legal matter.
- Marketing consent records: Retained until you withdraw your consent, plus a reasonable period to demonstrate compliance.
- Technical/log data: Typically retained for 12 months for security and fraud investigation purposes.
Once the applicable retention period has expired and there is no legal obligation to continue storing your data, ez8989 will securely delete or anonymise it.
8. Security Measures
Ez8989 implements a range of technical and organisational security measures to protect your personal information against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include:
- SSL/TLS encryption: All data transmitted between your device and ez8989 servers is encrypted using industry-standard TLS protocols.
- Encrypted password storage: Passwords are never stored in plain text. They are hashed using strong cryptographic algorithms.
- Secure payment processing: Card transactions are processed through PCI-DSS compliant payment gateways. Ez8989 does not store full card numbers on its own servers.
- Access controls: Access to personal data within the ez8989 organisation is restricted on a strict need-to-know basis. Staff members are trained on data protection obligations.
- Fraud monitoring: Our platform uses automated systems to detect unusual login patterns, suspicious transaction activity, and potential security threats in real time.
- Regular security reviews: Ez8989 conducts periodic reviews of its data security practices and updates them in line with evolving best practices.
Your role in security: Ez8989 will never ask for your password via chat, SMS, or email. If you receive any communication claiming to be from ez8989 requesting your login credentials, treat it as fraudulent and contact our support team immediately.
9. Your Rights Under Philippine Law
As a data subject under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights regarding the personal information that ez8989 holds about you:
- Right to be informed: You have the right to know what personal data ez8989 collects about you and how it is being used — which is the purpose of this Privacy Policy.
- Right to access: You may request a copy of the personal data we hold about your ez8989 account at any time by contacting our support team.
- Right to correction: If any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update most account details directly within your ez8989 account dashboard.
- Right to erasure ("right to be forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
- Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to object: You have the right to object to the processing of your personal data for marketing purposes at any time. You may exercise this right through your account settings or by contacting support.
- Right to file a complaint: If you believe ez8989 has mishandled your personal data, you have the right to file a complaint with the Philippine National Privacy Commission (NPC).
To exercise any of the above rights, please contact the ez8989 Data Privacy team at support@ez8989.best. We will respond to all requests within 15 business days.
Some rights may be limited where ez8989 has a legal obligation to retain certain data (e.g., AML compliance records). In such cases, we will explain clearly why the right cannot be fully exercised at that time.
10. Minors
The ez8989 Platform is strictly for persons who are at least 21 years of age. We do not knowingly collect personal information from individuals under 21. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and you believe your child has registered on the ez8989 Platform without your consent, please contact us immediately at support@ez8989.best so we can act promptly.
11. Changes to This Privacy Policy
Ez8989 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via the email address or mobile number associated with their account and/or by posting a prominent notice on the Platform.
The effective date of any revision will be clearly shown at the top of this page. Your continued use of the ez8989 Platform after the effective date of any change constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed.
